Privacy Notice

This Privacy Notice was last modified and is effective as of September 30, 2019.

Here at ACCO Brands, we are committed to respecting your privacy. One part of doing that is being transparent to you about how we collect, use, store, transfer and disclose information you share with us.  This notice explains our approach, and also lets you know about the rights you have over your information.

If you have any questions regarding your information or this notice, you can reach us anytime at DataPrivacy@acco.com.

Summary of this notice

• We may collect personal information primarily to market our products to you, enable you to make purchases on our websites, and provide you with product and customer service support.
• Our company uses third-party service providers to help us maintain and protect our website, accept payments, deliver products to you, send marketing communications, and tailor our site to your interests.
• We do not sell your information to third parties for their own use.
• You have rights over how the information we collect about you is used. For example, you can opt-out of marketing communications at any time. You can also request access to the information we hold about you or request that we delete that information in some cases.

What is the scope of this notice?

This notice applies to the website on which it is posted.  It also applies to interactions with ACCO Brands via other channels, such as when you contact our customer support team.  This notice does not apply to ACCO Brands websites with different privacy notices or to third-party websites and platforms—like Facebook, Twitter, Instagram, or YouTube.

This notice explains how we use personal information—information that can be used to identify or contact an individual.  It also explains how we use non-personal information—information that cannot, alone, be used to identify or contact an individual.

What information do we collect from you?

We collect and process your information when you interact with our websites, our social media accounts, purchase our products, when you contact our customer service employees, or when you interact with our company in another manner. The information we collect includes:

• Your name, username, and password;
• Your personal or business address, company name, email address, and phone number;
• Your payment and delivery information, including billing and delivery address;
• Your order history;
• Customer support chat logs, emails, and call recordings;
• Demographic information such as gender, age, date of birth, occupation, income, ethnicity, family size, marital status, veteran status, general location;
• Your marketing preferences;
• Your interactions with our website or other websites, such as products viewed, search history, clicked advertisements, IP address, date and time of visit, device used, browser used, and browsing history; and
• Inferences drawn from the information above, such as your product preferences and interests

What technologies do we use to collect information?

Beyond information that you actively provide to us, we also collect information passively via various technologies.

Cookies

Cookies are small data files transmitted by websites and stored on your computer or device.  They have many uses such as remembering your login information and preferences on a particular site.  Specifically, we use cookies to:

• Operate our website;
• Remember items in your shopping cart;
• Remember site preferences and login information;
• Identify when you visit our site multiple times;
• Conduct analytics (using services like Google Analytics) to understand how our site is performing and how visitors use our site;
• Enhance your experience on our site;
• Improve and track advertising, to connect your activity across multiple visits and multiple ACCO Brands websites, to monitor your interaction with our advertising campaigns, and to customize content and marketing on our websites;
• Identify personal information such as your name, email address, mailing address; and
• Market products to you digitally or via mail.

Most browsers accept cookies by default, but you can block or restrict cookies on your computer or device or purge them from your browser by adjusting your browser preferences. You should consult the user guide for your browser or mobile device for instructions on how to configure settings to meet your preferences. Cookies allow you to take advantage of certain features on our website; if you block or restrict cookies, it may disable certain features.

To learn more about Google Analytics and your privacy choices in connection with Google Analytics, including the Google Analytics Browser Opt-Out Add On, please visit the Google website at https://www.google.com/policies/privacy/partners/.

Pixel Tags

Pixel tags are tiny graphic images (also known as web beacons, action tags, or transparent GIF files). We use pixel tags to:

• Tell us which parts of the website you have visited and to measure the effectiveness of any searches you may perform;
• Send you email messages in a format you can read and let us know when you have opened a message from us and whether you click on the links contained in the message; and
• Together with our ad marketing partners, track your interaction with online advertising, measure the performance of a marketing effort, and for targeted advertising

File Metadata

If you submit a digital photo or other file to us, it may contain metadata or precise geolocation. If you do not want to share this data, you should delete the location data before sharing it with us.

Embedded Links

Certain links in our emails and third-party websites may include tracking information embedded in the link.  This tracking is accomplished via a redirection system that allows us to understand whether you clicked on the link and how the link is being used.  In some cases, this non-personal information can be combined with personal information we have about you to improve our services and marketing campaigns.

What information do we collect from third parties?

In addition to information that we collect from you, we also collect information from third parties.

Customer Lists

To support our marketing efforts, we sometimes collect from third party printers or marketing providers lists of individuals or businesses that may be interested in our products.  We use these lists to send marketing communications to relevant individuals.  We also use these lists to append additional information to our existing customer lists or to ensure the accuracy of our existing customer lists.  For example, we collect information from the U.S. Postal Service National Change of Address service to ensure we have the most up-to-date address information about our customers. These lists can include any of the information mentioned above in the “What information do we collect from you?” section above.

Social Media Platforms

When you log into social media platforms from this website, public information such as your username is shared with the social media platform, which may then in turn provide that information to us. 

Separately, we also collect from social media platforms additional information about existing customers to build a more fulsome profile of your interests so that we can better target our marketing and advertisements. This can include any of the information mentioned above in the “What information do we collect from you?” section above.

How do we use your information?

We use your information for the following purposes:

• In order to fulfill a contract or to take steps in connection with a contract—this is relevant if you make a purchase from us or if you participate in one of our promotions or sweepstakes. This includes:
  • Verifying your identity;
  • Processing payments;
  • Communicating with you;
  • Providing warranty coverage and product registration;
  • Providing customer service;
  • Arranging the delivery of products; and
  • Providing promotional or sweepstakes rewards.
• In order to conduct our business and to pursue our legitimate business interests, including:
  • Protecting and improving our services and websites, such as using analytics to better understand how our websites are used;
  • Preventing malicious activity, security breaches, and fraud;
  • Providing generalized electronic and physical marketing and advertisements;
  • Providing targeted electronic and physical marketing and advertisements;
  • Managing your marketing preferences;
  • Responding to feedback, complaints, or reviews of our products, service, or website;
  • Posting content provided by you, such as product reviews or social media posts;
  • Personalizing our website or products for you;
  • Coordinating product recalls;
  • Providing requested product or material samples;
  • Inviting you to participate in marketing research or surveys; and
  • Pursuing legal claims and ensuring compliance with relevant laws;
• If you grant your permission, we will use your personal information for the following purposes:
  • Providing direct marketing materials regarding our products and services or other products and services provided by our subsidiaries and carefully selected business partners.
  • If we use information for other purposes that require your permission, we will ask you for your permission at that time.

With whom do we share your information?

We share your information with various entities around the world, including countries that have privacy laws that may differ from those where you are located.

ACCO Brands Company Group

We will transfer your personal information to other brands and companies in the ACCO Brands group in order to process orders, sweepstakes or for other marketing activities.

Service Providers

We will also transfer all categories of personal information described in the “What information do we collect from you?” section above to service providers, who will process information on behalf of ACCO Brands for the above-described purposes. These processors include providers of website hosting and maintenance, marketing database hosting, call center operation, consumer engagement, advertising, shipping, and logistics services.

Google Analytics

We use Google Analytics to analyze your use of our website. In this context, we transfer information about the use of our website to Google Inc. Google compiles statistical reports for us about the use of our website.

If you do not want to be tracked via Google Analytics, we recommend you install the browser add-on provided by Google here, which will prohibit tracking by Google Analytics.

Social Media Platforms

At various places on our websites we have implemented social network/ social media features. These features include:

• Links to ACCO Brands’ websites on social networks
• “Like” or “Share” buttons
• Embedded content, such as videos

The providers of the features above may use embedded content to identify you, the source of a visit and how you use our website

When you use the recommendation functions, this communicates the URL of the respective website to the social network you have selected. A number of networks then immediately supplement the link with an excerpt of the content provided by our website. With most social networks, you are asked for confirmation before this is saved or forwarded.

We have integrated social media tools from social media providers such as: Facebook, Twitter, YouTube, LinkedIn, and Instagram.

Please note that we do not have control of how these entities deal with the information you share with them and whether this information is made available to others. We recommend that you read their privacy policies carefully.

Legal Disclosures

We may disclose your information when required by law to do so, such as when information is subject to a subpoena or court order, or in furtherance of ACCO Brands’ legal interests, such as when defending or pursuing a legal claim.  

Purchaser of Our Business

If our business or a part of our business is sold or integrated into a different company, we may disclose your information to our consultants and to the consultants of the potential purchaser and will pass such information on to the new owners of the company.

What rights do you have?

You have the following rights over your personal information:

• To opt out of marketing communications;
• To request details regarding the processing of your personal information;
• To request a copy of your personal information;
• To correct or delete your personal information held by ACCO Brands; and
• To request that your information not be sold to other businesses.

These rights may be limited, for example, if during the fulfillment of your request, information about another person would be disclosed or if you ask us to delete information that we are legally required to store or need to operate our business.

In order to execute these rights, please contact us using the information in the “How do I contact you?” section below.  You can also opt-out of marketing communications by clicking the “Unsubscribe” link in emails or changing your preferences in your account settings.

ACCO Brands does not discriminate against individuals exercising their rights over their information and it does not offer any financial incentives in connection with the collection, sale, or deletion of your personal information.

How can you avoid targeted advertising?

We sometime advertise on third-party websites and platforms, and we may also show third party advertisements on our websites.  We and our vendors use the information described in the “What technologies do we use to collect information?” section above to target advertising based on your online activity, including past visits to our sites or third-party sites.

For more information about targeted advertising and your choice to opt-out of receiving targeted online advertisements, please visit the following links:

• To opt-out from targeted advertising from members of the Digital Advertising Alliance (DAA), please visit the DAA website. http://www.aboutads.info/choices/
• To opt-out of targeted advertising from members of the Network Advertising Initiative (NAI), please visit the NAI website. http://www.networkadvertising.org/choices/

Please note that these opt-out mechanisms are browser specific. If you wish to opt-out of targeted advertising across all browsers, you need visit the above websites from each browser you use. Also, please be aware that if you opt out of receiving targeted advertising, you will still be served with advertisements, but they will no longer be targeted to your interests.

Please note that we do not currently respond to “Do Not Track” signals from browsers.

How do we protect your information?

We have implemented various measures to protect your information. We use Secure Socket Layer (SSL) security technology to encrypt your payment information. 

For whom is this site intended?

This site is only intended for individuals located in the United States. This site is also only intended for adults and we do not knowingly collect personal information from children under the age of 13.  If you are a parent or legal guardian and think your child has provided us personal information, please contact us using the information in the “How do I contact you?” section below in order to have that information deleted.

What should I do if I don’t agree with this notice?

This notice forms part of your agreement with ACCO Brands under the applicable Terms of Use.  By using this website, you consent to the collection, use, storage, transfer and disclosure of your information as described above.  If you do not agree with this notice, you should not use this website.

How do I contact you?

If you have concerns regarding the processing of your information, you can contact us using any of the following methods: 

Mail

Consumer Affairs
PO Box 540
Booneville, MS 38829

Email

DataPrivacy@acco.com

Legal Notice

1. Sites Covered

ACCO Brands is a global organization, with legal entities, business processes, management structures, and technical systems across the globe. This statement applies to all ACCO Brands owned websites and domains and the websites and domains of our wholly owned subsidiaries (“web site”), except in cases where a statement of terms and conditions is available on one of the above mentioned web sites that differs from this policy in which case the latter will apply.

2. Intellectual Property

Unless otherwise noted, product names, designs, logos, titles, text, images, audio and video within ACCO web sites are the trademarks, service marks, trade names, copyrights or other property of ACCO Brands Corporation and its Subsidiaries (“ACCO Brands Intellectual Property”). All other trademarks are the property of their respective owners. Nothing contained on ACCO web sites should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any ACCO Brands Intellectual Property without the written permission of ACCO Brands. All proprietary information, software, graphics, files, logos and trademarks received or transmitted electronically are the property of ACCO Brands and further distribution or downloading of such information does not confer any rights on any other person or Company.

3. Use of this Site

ACCO Brands Corporation maintains this Site for your personal entertainment, information, education, and communication. Please feel free to browse the Site. You may download material displayed on ACCO web sites for non-commercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, re-post, or use the content of the Site for commercial purposes, including the text, images, audio and video without ACCO Brands Corporation’s written permission. Changes periodically are made to ACCO web sites without any prior notice.

4. No Warranties; Limitation of Liability

THIS SITE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ACCO Brands also assumes no responsibility, and shall not be liable for any damages to or viruses that may infect, your computer equipment, software, data or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video or audio from the Site or any linked sites.

In no event shall ACCO Brands or any other party, involved in creating, producing, maintaining or delivering the Site, or any of their affiliates, or the officers, directors, employees, shareholders, or agents of each of them, be liable for any damages of any kind, including without limitation any direct, special, incidental, indirect, exemplary, punitive or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of or in connection with the use or performance of, or your browsing in, or your links to other sites from ACCO Websites.

5. Unaffiliated Products and Sites

Descriptions of, or references to, products, publications or sites not owned by ACCO Brands or its affiliates do not imply endorsement of that product, publication or site. ACCO Brands has not reviewed material linked to the ACCO web sites and is not responsible for the content of any such material. ACCO Brands disclaims any responsibility or liability. Your linking to any other sites is at your own risk.

6. Communications with this Site

You shall not post or transmit any statement, material or content that is unlawful, obscene, indecent, libellous, pornographic, seditious, offensive, defamatory, threatening, abusive, liable to incite racial hatred, discriminatory, menacing, threatening, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or for which you have not obtained all necessary licences and/or approvals or which may cause annoyance or inconvenience. You also agree that any postings or transmissions you make shall not constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of, or infringe the rights of any third party enforceable in, any part of the world. You must also not transmit any technically harmful postings or transmissions to or through this Site (and such shall include but not be limited to computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data) or engage in other practices of misuse (which shall include but not be limited to hacking). ACCO Brands will fully cooperate with any law enforcement authorities or court order requesting or directing ACCO Brands to disclose the identity or locate anyone posting any such content.

7. Consequences of Postings

Any communication or content you transmit to ACCO Brands Web sites by email or otherwise, including, but not limited to, any data, questions, comments, suggestions, is and will be treated as, non-confidential and non-proprietary. ACCO Brands cannot prevent the “harvesting” of information from the Site, and you may be contacted by ACCO Brands or unrelated third parties, by email or otherwise, within or outside of the Site. Anything you transmit may be edited by or on behalf of ACCO Brands, may or may not be posted to ACCO web sites at the sole discretion of ACCO Brands and may be used by ACCO Brands or its Affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, ACCO Brands is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to ACCO web sites for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

ACCO Brands is under no obligation to monitor or review any discussion, chats, postings, transmissions, bulletin boards etc. on ACCO web sites. ACCO Brands assumes no responsibility or liability for any action or communications by you or any unrelated third party within ACCO web sites.

8. Accuracy

ACCO Brands disclaims any responsibility or liability for any errors, omissions or inaccuracies in the material on this site, and is not responsible for any uses or decisions made by third parties based on this information. 

9. Availability of Products and Services

Notwithstanding the foregoing, ACCO web sites may be viewed internationally and may contain products or services not available in all countries or available in some countries only on other terms, including terms as to price. References to a particular product or service do not imply that ACCO Brands intends to make such products or services available in such countries.

Cookies Policy

What are cookies?

Some of our websites use “cookies.” Cookies are small text files that are stored locally, in most cases temporarily, in your browser cache. Cookies are used, in particular, to recognize the Internet browser. Cookies are used for session control and for statistical analysis. These cookies do not contain any personal information whatsoever. Neither your name nor your e-mail address is collected by a cookie. Creating a pleasant, consistent environment for our customers also includes, in some cases, the use of cookies to process information in order to better understand what you expect from the website. Cookies can also help to personalize your visit. We can use information on your visit to optimize your next visit to our website.

Types of cookies used

Strictly necessary cookies
Strictly necessary cookies allow our users to move around on the website and use functions. The requested services, such as protected areas and our product catalog, cannot be provided without these cookies. These cookies do not collect any information about you that can be used for marketing or advertising purposes. Our online shop uses cookies in order to securely save the contents of your virtual shopping cart for the duration of your purchase.

We use strictly necessary cookies to do the following:

• To identify you as a user on individual pages so that the pages are presented correctly. 
• To make sure the website works and the functions are executed correctly. 
• To support new user registration. 
• To save your preferred settings, such as language or search settings. 
• To save your settings regarding the use of cookies.

Analytical cookies
Analytical cookies collect information on how users use our website. They help us to improve the functionality of our website, to see which areas of the website are of greater interest to our customers, and to learn more about the effectiveness of our advertising campaigns. All of this helps us offer our users the best possible use when they visit our website.

We use performance cookies to do the following:

• To prepare statistics on how our website is used,
• To see how effective our advertising campaigns are, and
• To access known user behavior that is not associated with specific individuals and use it to improve our website.

How long are cookies stored on your device?

Temporary cookies
All of our secure pages use temporary cookies (“session cookies”) that are limited in term to a single session. These cookies are used in order to assign a session ID to you and save that ID so that you can move around without interruptions between the various areas of our website. This session ID is also used for internal reporting purposes. It is not possible to identify you personally based on this session ID. These kinds of cookies also do not leave any accessible information on your hard drive. Most of your cookies from direct providers are session cookies, which expire after the Internet browser is closed.

Permanent cookies
Our analytical cookies from direct providers and third-party cookies are permanent cookies, since they are used in order for us to better recognize user patterns over a longer period or in order for us to offer additional functions that you have requested in connection with the personalization of the website and with stored content. These may be stored on your computer for 24 hours, depending on the function they help to execute.

How are cookies managed? 
You can use your browser settings to manage cookies in general, and you can also use our cookie tool to manage cookies specifically for our site alone. We place cookies in order to save your cookie settings. If you decide to opt out of cookies in general via your browser settings, you will need to readjust your settings in our tool each time you visit.

Deletion and deactivation of cookies via browser management
You can manage your cookies via your Web browser. At any time, you can set your browser to notify you every time you receive a cookie. This allows you to decide for yourself whether or not to accept the cookie. At no time can the cookie read data from your hard drive, and you can remove it from your computer at any time. You can find more information about this in your browser’s help section.

Terms and Conditions

1. These promotions are open to consumers, aged 18 or over, in the UK and the Republic of Ireland. Void where prohibited by local law.
2. These promotions are not open to employees of the promoter. The promotions are also not open to agents and distributors of the promoter and anyone else professionally connected with the promotions.
3. See each individual promotion for details of the promotional period
4. Participants must purchase qualifying product(s) to take part in the promotion(s).
5. All claims must be supported by proof of purchase.
6. To claim the free gift(s), participants must scan a copy of their proof of purchase of the qualifying product(s) and send it by email together with their name and address to the following e-mail address: marketing.uk@acco.com or alternatively, via post to: Marketing, ACCO UK Ltd, Oxford House, Oxford Road, Aylesbury, Buckinghamshire, HP21 8SZ. In exceptional circumstances, the Promoter reserves the right to request original copies of proof of purchase.
7. All purchases must be made during the promotional period.
8. All entries must be received by the promoter within 30 days of the end of the promotional period or the claim will be invalid.
9. The purchase of qualifying promotional product(s) during the promotional period entitles the purchaser to one entry to the promotion up to the maximum of four claims per individual. No multiple or third party applications will be allowed.
10. Allow 28 days for the voucher(s) or gift(s) to be mailed to you from the date of submission.
11. The Promoter’s decisions regarding all promotional matters will be final.
12. The Promoter reserves the right to replace the voucher(s) or gift(s) with an alternative gift of equal or higher value.
13. The Promoter takes no responsibility for loss of items, injuries or other consequences that are in any way associated with the promotion(s).
14. By entering these promotions, all participants are deemed to have accepted and be bound by these Terms and Conditions.

Promoter: ACCO UK Ltd, Oxford House, Oxford Road, Aylesbury, Buckinghamshire, HP21 8SZ, United Kingdom